We want you to be comfortable shopping with us online without being able to touch the product.

• Before you purchase, please check the size charts we provide against your favorite garments.
• Exchanges or returns for store credit will be accepted on full-price items within 14 days of delivery (as verified by courier)
• Items sold on sale or discount are final sale, no returns or exchanges.
• Items must be in original condition with all tags attached.
• Items that have been washed, hemmed, altered, or excessively worn cannot be returned.
• All return and exchange shipping costs are your responsibility
• We will process all returns within 3 business days of receipt
• Our team will acknowledge receipt and action take with your return
• Full terms and conditions are here.
• If you have questions at any time you can reach us at hello@standardandstrange.com or use our contact form, or phone us at 510-373-9696.

MAKING A RETURN / EXCHANGE

For customers in the USA, please go to our returns portal at for any returns excluding leather jackets and footwear. There is no need to contact us directly once you initiate a return via the portal.

If you need to return or exchange a leather jacket or footwear, please e-mail hello@standardandstrange.com. Please include your order number and tell us if you'd like to make an exchange or return for store credit.

For international returns, e-mail hello@standardandstrange.com. Please include your order number and tell us if you'd like to make an exchange or return for store credit.