Elle Thermal - Ivory Baby Alpaca

We offer free USA shipping on orders over $300 and on select items as marked on the product page. All shipping is via UPS, USPS or DHL (international only). If you need us to use a different courier for shipping, please contact us before ordering.

Orders to Hawaii, Alaska, AE/APO addresses, and PO boxes will be shipped with USPS. All other US orders will ship UPS unless otherwise requested.

USA SHIPPING (excluding AK, HI, and AE/APO addresses)

• Bandanas, Patches, T-Shirts, Socks, & Hats - $5 via USPS Ground Advantage
• Orders under $300 - $12 shipping via UPS Ground
• Orders $300 and up - Free shipping via UPS Ground
• Expedited Shipping - $40 (1 - 2 business days) via UPS
• Orders $500 and up will ship signature required unless otherwise requested.

USA SHIPPING (Alaska, Hawaii, and AE/APO addresses)

• Bandanas, Patches, T-Shirts, Socks, & Hats - $5 via USPS Ground Advantage
• Orders under $300 - $12 shipping via USPS Priority Mail
• Orders $300 and up - Free shipping via UPS Priority Mail
• Expedited Shipping - $40 (1 - 2 business days) via USPS Priority Mail Express
• Orders $500 and up will ship signature required unless otherwise requested.

CANADA SHIPPING

 Orders under $400:

• $18 (USPS 1st Class 10 - 15 business days)
• $35 (USPS Priority Mail 5 - 10 business days)
• $55 (DHL Express 1 - 2 business days)

Orders over $400:

• $55 (DHL Express 1 - 2 business days)

INTERNATIONAL SHIPPING (EXCLUDING CANADA)

• $55 (DHL Express, 1 - 2 business days after pickup)

WHERE WE DON'T SHIP

• Due to our dealer agreements, Wesco items cannot be shipped to Japan.
• We do not ship to Russia or Ukraine.

We want you to be comfortable shopping with us online without being able to touch the product.

• Before you purchase, please check the size charts we provide against your favorite garments.
• Exchanges or returns for store credit will be accepted on full-price items within 14 days of delivery (as verified by courier)
• Items sold on sale or discount are final sale, no returns or exchanges.
• Items must be in original condition with all tags attached.
• Items that have been washed, hemmed, altered, or excessively worn cannot be returned.
• All return and exchange shipping costs are your responsibility
• We will process all returns within 3 business days of receipt
• Our team will acknowledge receipt and action take with your return
• Full terms and conditions are here.
• If you have questions at any time you can reach us at hello@standardandstrange.com or use our contact form, or phone us at 510-373-9696.

MAKING A RETURN / EXCHANGE

For customers in the USA, please go to our returns portal at for any returns excluding leather jackets and footwear. There is no need to contact us directly once you initiate a return via the portal.

If you need to return or exchange a leather jacket or footwear, please e-mail hello@standardandstrange.com. Please include your order number and tell us if you'd like to make an exchange or return for store credit.

For international returns, e-mail hello@standardandstrange.com. Please include your order number and tell us if you'd like to make an exchange or return for store credit.