Alden Footwear Pre-order Terms and Conditions
- We require a $100 deposit to hold your size.
- If you need a non-stock size (outside of 7.5-12 US in D width), a 50% deposit is required. Contact us at firstname.lastname@example.org before the order deadline to place your deposit, and confirm that Alden can make your size. You must know your size for this service, as we cannot advise on non-stock sizing.
- After the order deadline, no changes can be made to your size selection.
- Alden does not provide production updates to us; production typically takes 4 to 6 months.
- When the order is delivered to us, we will notify you by email that your pair is ready, at which time the balance must be paid.
- Payment of the balance must be made within 14 days of delivery notification. If payment is not made within this time, your order may be cancelled and you will lose your deposit.
- Standard shipping is free within continental USA; expedited shipping is available for a small fee.
- All deposits are non-refundable.